{"id":125,"date":"2023-11-07T17:52:04","date_gmt":"2023-11-07T21:52:04","guid":{"rendered":"https:\/\/tiendachilevip.com\/?page_id=125"},"modified":"2023-11-07T17:59:17","modified_gmt":"2023-11-07T21:59:17","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/tiendachilevip.com\/?page_id=125","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"\n<p><strong>DEVOLUCIONES<\/strong><\/p>\n\n\n\n<p>Nuestra pol\u00edtica dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, desafortunadamente no podemos ofrecerle un reembolso o cambio.<\/p>\n\n\n\n<p>Para ser elegible para una devoluci\u00f3n,&nbsp;el&nbsp;producto&nbsp;debe estar sin usar y en la misma condici\u00f3n en que lo recibi\u00f3. Tambi\u00e9n debe estar en&nbsp;su embalaje original.<\/p>\n\n\n\n<p><strong>Productos exentos de devoluci\u00f3n:<\/strong><\/p>\n\n\n\n<p>Aquellos adquiridos mediante tarjetas de regalo (Gift Cards).<\/p>\n\n\n\n<p>Aquellos cuya fecha de vencimiento haya caducado.<\/p>\n\n\n\n<p>Para completar su devoluci\u00f3n, necesitamos un recibo o comprobante de compra (boleta o factura)<\/p>\n\n\n\n<p>Para poder acceder a la devoluci\u00f3n envi\u00f3 un email con toda la informaci\u00f3n a:&nbsp;<a href=\"mailto:contacto@tiendachilevip.com\">contacto@tiendachilevip.com<\/a><\/p>\n\n\n\n<p><strong>Reembolsos&nbsp;(si corresponde)<\/strong><\/p>\n\n\n\n<p>Una vez que se reciba e inspeccione su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido su art\u00edculo. En el mismo correo se notificar\u00e1 la aprobaci\u00f3n o el rechazo de su reembolso.<\/p>\n\n\n\n<p>Si se aprueba, se procesar\u00e1 su reembolso y aplicar\u00e1 un cr\u00e9dito autom\u00e1ticamente a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original, cuyo plazo depender\u00e1 de los tiempos de la entidad bancaria emisora de su tarjeta de cr\u00e9dito.<\/p>\n\n\n\n<p>Si a\u00fan no ha recibido un reembolso, se recomienda revisar la cuenta bancaria, comunicarse con la compa\u00f1\u00eda emisora de su tarjeta de cr\u00e9dito, quien puede tomar un mayor tiempo en hacer el reembolso, ya que a menudo hay plazos superiores que no son manejados por la empresa.<\/p>\n\n\n\n<p>Si ha hecho todo esto y a\u00fan no ha recibido su reembolso, cont\u00e1ctenos en&nbsp;<a href=\"mailto:contacto@tiendachilevip.com\">contacto@tiendachilevip.com<\/a><\/p>\n\n\n\n<p><strong>Productos en ofertas (si corresponde)<\/strong><\/p>\n\n\n\n<p>Solo se pueden reembolsar los productos de precio regular, los productos de&nbsp;ofertas o liquidaciones&nbsp;no pueden reembolsarse.<\/p>\n\n\n\n<p><strong>Intercambios (si corresponde)<\/strong><\/p>\n\n\n\n<p>Solo reemplazamos los productos si est\u00e1n defectuosos o da\u00f1ados y dentro de la fecha de duraci\u00f3n. Si necesita cambiarlo por el mismo producto, env\u00edenos un correo electr\u00f3nico a&nbsp;<a href=\"mailto:contacto@tiendachilevip.com\">contacto@tiendachilevip.com<\/a><\/p>\n\n\n\n<p><strong>ENVIO<\/strong><\/p>\n\n\n\n<p>Usted ser\u00e1 responsable de pagar sus propios costos de env\u00edo para devolver su producto. Los gastos de env\u00edo no son reembolsables. Si recibe un reembolso, el costo del env\u00edo de devoluci\u00f3n se deducir\u00e1 de su reembolso.<\/p>\n\n\n\n<p>Dependiendo de d\u00f3nde viva, el tiempo que le lleve a su producto intercambiado para comunicarse con usted puede variar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Necesitas ayuda?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Contactanos al contacto@tiendachilevip.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DEVOLUCIONES Nuestra pol\u00edtica dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, desafortunadamente no podemos ofrecerle un reembolso o cambio. Para ser elegible para una devoluci\u00f3n,&nbsp;el&nbsp;producto&nbsp;debe estar sin usar y en la misma condici\u00f3n en que lo recibi\u00f3. Tambi\u00e9n debe estar en&nbsp;su embalaje original. Productos exentos de devoluci\u00f3n: Aquellos adquiridos mediante tarjetas de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-125","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"pablo lopez","author_link":"https:\/\/tiendachilevip.com\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"DEVOLUCIONES Nuestra pol\u00edtica dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, desafortunadamente no podemos ofrecerle un reembolso o cambio. Para ser elegible para una devoluci\u00f3n,&nbsp;el&nbsp;producto&nbsp;debe estar sin usar y en la misma condici\u00f3n en que lo recibi\u00f3. Tambi\u00e9n debe estar en&nbsp;su embalaje original. Productos exentos de devoluci\u00f3n: Aquellos adquiridos mediante tarjetas de&hellip;","_links":{"self":[{"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=\/wp\/v2\/pages\/125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=125"}],"version-history":[{"count":4,"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=\/wp\/v2\/pages\/125\/revisions"}],"predecessor-version":[{"id":2086,"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=\/wp\/v2\/pages\/125\/revisions\/2086"}],"wp:attachment":[{"href":"https:\/\/tiendachilevip.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}